- FTC Minimum Support Time Disclosure Content is being requested by repair groups and organizations to require tech companies to disclose the minimum support duration for devices, akin to food expiration dates.
- Many gadgets have “expiration dates” where manufacturers cease software and security support, leading to consumer frustration and unexpected obsolescence.
- Organizations like Consumer Reports and iFixit are advocating for transparency in device longevity to help users understand how long they can expect support before a device becomes unusable.
- The letter to the FTC highlights concerns over “unfair and deceptive practices” by tech companies, particularly regarding tactics like “software tethering” that limit device functionality.
- While some companies, like Google and Samsung, have committed to extended support periods for their devices, many others leave consumers unaware of when support will end, resulting in potential financial losses.
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